We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
слабый пластик
отличная клава, все работает, русская раскладка в комплекте была. большое спасибо за товар
Order came quickly packaged very well. the keyboard and mouse work. the store put Russian keyboard stickers. thank you!
hahaha, very happy to meet this team I am learning now how to troubleshooting IT equipment by them a very good team which knows about their products I will be happy to meet you again
A month before Peter, "a" had a little curve under the weight of a couple of days t. k. on the plane play was 0,5 centimeters left-right bottom. probably drove a few days for 10-year-old килограммовым suitcase: Russian Post annealed:-) stickers with Russian letters asking to put white and yellow, arrived white and orange. for it minus one star. Keyboard light tide soft keys and quiet. LEDs caps-num lock shifted to the right of holes in the body. there is no power switch. for the games go. The mouse is missing two side dop. the buttons. grip comfortable balanced for right and left hand. optical sensor low quality compared to bloody a4tech r8, but on the mat goes without glitches. Table does bad. have 3 dpi built-in mode. for the office will go, for games. in general took because of the keyboard in black and red version.
Level keyboard and mouse, buying smart
Recommend :)
100% \% recommend store and product. Claudia and mouse came for a month in Ufa. everything fits the description. all is well packed and the whole!
Super fast. Very good
There are no labels. although the store asked them to send. Claudia only in English
Very good product!
The order came for 12 days. packed very securely. the store asked what color to send. I put at my Russian font request. Claudia, the mouse works flawlessly. need 4 AAA batteries. in my understanding seller deserves 5 +. thank you.
Chic keyboard. is powered on aaa batteries. the mouse also rules but shines red diode. is the same batteries. english keyboard keys, but the store gave Russian stickers.
Everything is fine, everything is super and came very quickly, thank you store! but there is a infidelity-ordered black and sent white and everything is super!!! 5 balls
vary nice
i like it soooo
качество нормаотное, все соответствует описанию, доставка долгая. полтора месяца
продовци супер !! советую покупать у них!
Хороший товар, я довольна!
Muy bueno y llegó rápido a Canarias igual que en la foto
Получили товар через пару недель после заказа. Все отлично работает! Только батарейки в комплект не входят.
заказ пришел за 8 дней в Израиль, это быстрей чем я ожидал... все целое и работает, упакован был просто супер...продавец молодец послал тот цвет который я просил...
Клавиатура норм ход плавный пластик так себе, мышка не подходит для игр не резкая + пинг так как она не проводная для интернета и для работы комплект сойдет для игр НЕТ. Соответствует описанию.
todo bien y rapido