P KM-801 2.4G Wireless Multimedia suit USB10 inch Gaming Keyboard&Optical Mouse Combos For Android IOS Win office Desktop Laptop
Please don’t leave any negative or neutral feedback or open any dispute without communication, we believe our communication will solve the problem for you, and it won’t let you down. You know any negative or neutral or dispute will hurt both sides, and won’t let the problem really be solved.Hope you can give us 5 star rating with our best service
1. The price of this item is fixed, you can place order online and finish payment directly.
2. If there is any question, please contact us online or leave us message via Contact Now. Our reply should reach you in 12 hours. Or add our trade manager ID cn1513619722 to chat online.
3. You can do payment for your order by Credit Card, Money Booker, Money Gram, Bank T/T, Western Union etc.
4. You pay to Aliexpress.com, after you receive the goods, Aliexpress.com will release money to us. This is safe ESCROW SERVICE
1.Items are only shipped out after payment is verified.
2.We ship items via DHL, UPS, FEDEX, TNT, Special Airline Service to selected countries, we ship via China Post Air (CPA), EMS to Worldwide, except APO/FPO.
3.Delivery time depends on destination and objective factors, it may take up more than following regular shipping time.
4.In order to ensure that you receive your order with tax free upon import, we may declare with a lower value.
5.This Lower Value doesn’t reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules.
6.Any import taxes or fees are the buyers responsibility.
7.If you can’t track with advised original tracking in 8 days, it may be changed or written wrong by mistake, please kindly contact us for checking further.
8.We support drop shipping for some distributors by China Post Registered
Airmails, we need sign the cooperation contract.
Items are shipped from China using Air mail, reach most of the countries within 10 to 20 business days.
Delivery time depends on destination and other factors, it may takes up to 20 business days.
Country |
Delivery Time |
||||||
Working Days (not including holiday) |
5-7 |
8-11 |
12-14 |
15-19 |
20-22 |
>22 |
|
Working Days + Saturday + Sunday |
5-9 |
10-15 |
16-20 |
21-25 |
26-30 |
>31 |
|
United States |
Rate (item arrived) |
5 .1% |
50.1% |
29.6% |
10.5% |
4.7% |
Refund |
United Kingdom |
Rate (item arrived) |
9.9% |
63.2% |
19.1% |
3.4% |
4.4% |
Refund |
Australia |
Rate (item arrived) |
21.4% |
50.0% |
14.3% |
7.2% |
7.1% |
Refund |
France |
Rate (item arrived) |
10.5% |
28.6% |
43.8% |
10.1% |
7.0% |
Refund |
Germany |
Rate (item arrived) |
11.1% |
22.2% |
30.3% |
20.9% |
15.5% |
Refund |
Canada |
Rate (item arrived) |
0.0% |
47.1% |
31.4% |
17.6% |
3.9% |
Refund |
Spain |
Rate (item arrived) |
3.5% |
25.0% |
47.9% |
12.9% |
10.7% |
Refund |
1.100% guarantee new goods and well condition when it’s shipped out.
2.If item is defective when you receive, we will send you a replacement without extra charger, or make a credit memo, or offer refund after the defective item is verified. Pls be confident to get a satisfied solution finally.
3.If you are dissatisfied with your purchase please contact us immediately before raising dispute or leaving any negative feedback. Please return it within 14 days for an exchange or refund. Once we receive items back in its original condition well, we will do replacement or refund for you. Buyer should pay for shipping back.
4.If item is defective after 3 months, it can be still sent back for exchange. We are glad to send a new one after we receive the defective item. Shipping fee for both way should be afforded by the buyer.
5.Pls confirm delivery as soon as you receive the goods. If you don’t receive goods when it’s close to the definite time set by aliexpress.com, please ask us to prolong delivery time instead of open a dispute.
6.If you can confirm delivery promptly and leave us 5 or 4 stars feedback, we are appreciated.
Q: How do I pay for my purchase?
A: we accept the following payment methods: credit card; money booker, T/T; western union.
Q: How much does it cost to ship to my country?
A: Package less than 2 Kg will be shipped by China Post Airmail which is free shipping to the 26 countries as following: United States; United Kingdom; Australia; Brazil; Canada; Italy; Turkey; Spain; Malaysia; France; Russia; Sweden; New Zealand; Norway; Switzerland; Japan; Thailand; Ireland; Israel; Belgium; Poland; South Korea; Austria; Germany; Denmark; Singapore.
Other countries and package over 2 Kg, buyers have to afford entire shipping cost.
Q: Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment status on the corresponding website.
Q: Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it, thank you!
Q:I am a retailer, I would like to buy many pieces of your item, what’s the wholesale price?
A: Hi, thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks
~Enjoy your shopping!~
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.